©2026 Winclife. All Rights Reserved
Where is my package?
We know you’re excited to receive your new pet gear! Once your order has been shipped, you will receive a confirmation email containing your tracking number.
How to track:
Locate your tracking number in the Shipping Confirmation email sent to your inbox.
Click the button below to visit our global tracking partner, 17TRACK.
Enter your tracking number and click “Track” to see the real-time status of your delivery.
Friendly Reminders:
Update Delay: It may take 24-48 hours for the logistics carrier (YunExpress) to update the initial tracking information after shipment.
Estimated Delivery: Standard shipping typically takes 7-15 business days to arrive at your US address.
20-Day Guarantee: If your order hasn’t arrived within 20 business days, please contact us at support@winclife.com for a full refund.
Need Help?
If you have any questions about your shipment or can’t find your tracking number, our team is here for you!
Email us: support@winclife.com
©2026 Winclife. All Rights Reserved